Commonly Asked Questions

Our shipping starts at $24.88. We ship nationwide and deliver direct from the farm...this way our flowers arrive fresh and beautiful! Please note that flowers & tropical arrangements are packaged & shipped separately so a $24.88 charge would be applied for each on your order.

We ship our flowers straight from our farm in South America to your door! Our farmers carefully and securely pack the roses into shipping boxes to be delivered. They are transported in refrigeration until they are loaded onto the delivery truck on the day of delivery. This ensures the freshness of our roses!

Currently, we are able to ship to any address to any continental state in United States of America - excluding Alaska, Hawaii, Puerto Rico.

For Roses - we offer a 3-day shipping lead time (excluding weekends) so that your roses arrive fresh & beautiful direct from our farm in South America! When placing your order, you will be able to see the earliest delivery date available. You can also select a future delivery date if you would like your bouquet to arrive for a special occasion. Because of this, we do not offer same or next day deliveries at this time.

For our Tropical arrangements - we offer a 5-7 day shipping lead time (excluding weekends) and we require a 2 day delivery window to ensure arrival. Please select your delivery date a day or 2 early if you have a specific deadline to receive them.

If your order is still in the works, you are able to correct your address at RoseFarmers.com/Account

If your order has already shipped, we unfortunately cannot guarantee that we will be able to update your address.…but contact us at Support@RoseFarmers.com ASAP with your order number and we will do our best to work with our shipping partners to reroute your bouquet!

Severe weather and other factors can impact timing of delivery. We do not offer guaranteed delivery dates on orders that are delayed due to weather.

Weather is unpredictable and out of our control but we do want to ensure that you receive your order in good condition so please reach out to us should your flowers arrive wilted or damaged. Support@RoseFarmers.com

You should have received an email from Groupon at the time that you purchased the voucher. The email has a green box that says "redeem online". When you click this, the link will take you directly to our website. When you enter our site through this link, your redemption code will be automatically applied at checkout!

You can edit or cancel your subscription at any time prior to your order being shipped from your Rose Farmers account. Change frequency, skip or schedule your next delivery, adjust contents, or cancel. If you need assistance: Support@RoseFarmers.com.